Practice Claim Privacy Policy
Privacy Policy
The terms of this Policy are not applicable to PracticeClaim product offerings that have separate privacy policies or to third-party websites that we may link to. We have no control over and cannot be held responsible for the privacy practices of third-party websites. Therefore, we advise you to review any relevant privacy policies of these third-party websites independently.
SCOPE AND PURPOSE:
This privacy policy (“Policy”) outlines how PracticeClaim Medical Billing and its affiliated companies, subsidiaries, and parent companies collect, use, and disclose information obtained from you through various websites and applications, including www.practiceclaim.com, that link to this Policy (collectively referred to as the “Sites”). This Policy also governs the collection of information that occurs offline, such as when you visit our physical offices, attend PracticeClaim events, or interact with our representatives at other events, or in any other circumstances where this Policy is made available to you.
The terms of this Policy are not applicable to PracticeClaim product offerings that have separate privacy policies or to third-party websites that we may link to. We have no control over and cannot be held responsible for the privacy practices of third-party websites. Therefore, we advise you to review any relevant privacy policies of these third-party websites independently.
PracticeClaim processes data on behalf of healthcare providers in accordance with the agreements we have with our customers. These agreements may require Business Associate Agreements as per the Health Insurance Portability and Accountability Act (“HIPAA”). Your healthcare provider may have its own policies and practices regarding the collection and use of your data. We are not responsible for how your healthcare provider handles your information, and it is advisable that you review their privacy policies.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
WHAT ARE THE SERVICES OR FUNCTIONS PROVIDED BY PRACTICECLAIM?
PracticeClaim, headquartered in the United States, is a company that provides network-enabled services to healthcare, hospital, and ambulatory customers across the country. Our healthcare cloud-based solutions provide healthcare providers with various options such as electronic health records, patient engagement tools, and revenue cycle management. For further details regarding Practiceclaim, kindly refer to the “About” section on www.practiceclaim.com.
SMS AND MOBILE MESSAGING
Practice Claim LLC (“Practice Claim,” “we,” “our,” or “us”) may collect mobile telephone numbers and related information when individuals voluntarily provide their contact information through our website, forms, consultation requests, or other authorized communication channels.
SMS Communications
If you voluntarily opt in to receive SMS messages from Practice Claim, we may use your mobile telephone number to send messages related to your inquiry, requested consultation, medical billing and revenue cycle management services, customer support, service communications, and other communications consistent with the consent you provided.
Message frequency varies depending on your interactions and the type of communications for which you have provided consent. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. After you send STOP, we will process your request and will not send additional SMS messages to that number unless you subsequently provide consent to receive them again.
For assistance, reply HELP to any SMS message or contact Practice Claim using the contact information provided on our website.
SMS Consent
SMS consent is voluntary and is not a condition of purchasing any product or service from Practice Claim. Where SMS consent is collected through our website, individuals must affirmatively provide consent through an appropriate opt-in mechanism. SMS consent is not obtained by simply providing a telephone number.
We maintain records of SMS consent as appropriate to document the date, time, method, and information associated with the consent.
Mobile Information and SMS Opt-In Data
Practice Claim does not sell, rent, or share mobile telephone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
We may use service providers that process information on our behalf to provide communications and messaging services. Such service providers may process mobile telephone numbers and related information solely as necessary to provide services to Practice Claim and are subject to appropriate contractual or operational safeguards.
Data Security
Practice Claim takes reasonable administrative, technical, and organizational measures to protect information submitted through our website and communication channels. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Changes to SMS Communications
We may modify, suspend, or discontinue our SMS messaging program or change the types of messages sent through the program. Any material changes to the way we process SMS-related information will be reflected in this Privacy Policy.
Contact
If you have questions about our SMS communications, privacy practices, or your SMS consent, please contact Practice Claim through the contact information available on our website.
For information about the terms governing our SMS program, including message frequency, opt-out procedures, HELP instructions, and carrier-related provisions, please review our Terms of Use.