These Terms and Conditions (“Terms”) govern your use of the Practice Claim website, services, communications, and SMS messaging program. By accessing our website or using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. ABOUT PRACTICE CLAIM

Practice Claim LLC (“Practice Claim,” “we,” “our,” or “us”) provides medical billing, revenue cycle management, provider credentialing, denial management, medical billing audits, eligibility verification, accounts receivable management, prior authorization, coding, and related healthcare business services.

Our services are primarily provided to healthcare providers, medical practices, healthcare organizations, and authorized representatives.

2. WEBSITE AND SERVICES

The information provided on this website is for general informational and business purposes. Service descriptions, availability, pricing, and other information may change without notice.

Submitting an inquiry through our website does not create a client relationship, provider-patient relationship, Business Associate Agreement, or other contractual relationship unless separately agreed to in writing.

Any services provided to a healthcare organization may be subject to a separate agreement, statement of work, service agreement, Business Associate Agreement, or other applicable contractual document.

3. SMS AND MOBILE MESSAGING PROGRAM

Practice Claim may provide SMS messaging to individuals who voluntarily opt in to receive text messages from Practice Claim.

Our SMS program may include communications regarding:

• Responses to inquiries submitted to Practice Claim

• Requested consultations or service discussions

• Medical billing and revenue cycle management services

• Requested follow-ups

• Service-related communications

• Customer support

• Other business communications consistent with the specific consent provided by the recipient

SMS communications are intended for individuals who have voluntarily provided consent to receive messages from Practice Claim.

4. SMS CONSENT

SMS consent is voluntary and is not a condition of purchasing any product or service from Practice Claim.

Where SMS consent is collected through our website, the individual must affirmatively and separately opt in to receive SMS messages. SMS consent is not obtained merely because an individual provides a telephone number.

SMS consent is separate from acceptance of these Terms and Conditions and our Privacy Policy.

SMS consent cannot be transferred to another person, business, campaign, or organization.

If you do not wish to receive SMS messages, you may continue to use our website and contact us through other available communication methods.

5. MESSAGE FREQUENCY

Message frequency varies based on your interactions with Practice Claim, the services requested, and the type of SMS communications for which you have provided consent.

You may receive recurring messages when applicable to the SMS program to which you have opted in.

6. MESSAGE AND DATA RATES

Message and data rates may apply depending on your mobile carrier and wireless plan.

Practice Claim does not control charges imposed by your mobile carrier.

7. HOW TO STOP SMS MESSAGES

STOP: You may opt out of Practice Claim SMS communications at any time by replying STOP to any SMS message from Practice Claim.

After receiving an opt-out request, Practice Claim will process the request and stop sending additional SMS messages to that number, except where permitted or required for administrative purposes.

You may need to submit a new affirmative consent before receiving SMS messages again.

8. SMS HELP AND CUSTOMER SUPPORT

HELP: For assistance with Practice Claim SMS communications, reply HELP to an SMS message or contact us using the information below.

Practice Claim LLC

Phone: 737-332-2245

Website: https://practiceclaim.com/

For questions about our services, privacy practices, or SMS communications, you may contact Practice Claim through our website or telephone number.

9. PRIVACY AND MOBILE INFORMATION

Practice Claim’s collection and use of personal information is governed by our Privacy Policy:

https://practiceclaim.com/privacy-policy/

Practice Claim does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Practice Claim may use service providers that process information on our behalf to provide website, communication, messaging, customer support, or other business services. Such providers may process information only as reasonably necessary to provide services to Practice Claim.

10. SMS CONSENT AND THIRD-PARTY MARKETING

Your consent to receive SMS messages from Practice Claim applies only to Practice Claim and the specific messaging program for which you provided consent.

Your SMS consent will not be sold, transferred, rented, or provided to another company for that company’s independent marketing purposes.

Opting in to receive Practice Claim SMS messages does not mean that you have opted in to receive SMS messages from third parties.

11. CARRIER DISCLAIMER

Carriers are not liable for delayed or undelivered messages.

SMS delivery may be affected by factors outside Practice Claim’s control, including mobile network availability, carrier restrictions, device compatibility, geographic coverage, and other technical conditions.

12. CHANGES TO THE SMS PROGRAM

Practice Claim may modify, suspend, or discontinue its SMS messaging program at any time.

We may also modify the types of messages, message frequency, or communication methods used by the program.

Material changes affecting how SMS-related information is collected or used will be addressed through updates to our Privacy Policy and these Terms where appropriate.

13. ACCEPTABLE USE

You agree not to misuse the Practice Claim website, services, telephone numbers, SMS program, or communication systems.

You may not use our services to transmit unlawful, fraudulent, abusive, threatening, deceptive, or unauthorized communications.

You may not attempt to interfere with, disrupt, or gain unauthorized access to our website, systems, messaging services, or telecommunications infrastructure.

14. HEALTHCARE INFORMATION

Practice Claim provides services to healthcare organizations and may process information on behalf of healthcare clients under applicable agreements.

Where applicable, Practice Claim may enter into Business Associate Agreements or other contractual arrangements with healthcare organizations.

Nothing in these Terms changes the obligations established under a separate written agreement or Business Associate Agreement.

15. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or services.

Practice Claim does not control third-party websites and is not responsible for their content, security, privacy practices, or availability.

Your use of third-party websites is subject to the terms and policies of those third parties.

16. INTELLECTUAL PROPERTY

The content, design, branding, graphics, text, logos, and other materials available through the Practice Claim website are owned by or licensed to Practice Claim unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without appropriate authorization.

17. DISCLAIMER

Practice Claim makes reasonable efforts to maintain accurate information on its website. However, we do not guarantee that all information will always be complete, accurate, current, or error-free.

Website content does not constitute legal, medical, financial, or other professional advice unless expressly stated otherwise.

18. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Practice Claim will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website, services, or SMS program.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.

19. GOVERNING LAW

These Terms are governed by applicable laws of the jurisdiction in which Practice Claim LLC is legally organized, except where applicable law requires otherwise.

20. CHANGES TO THESE TERMS

Practice Claim may update these Terms from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. CONTACT PRACTICE CLAIM

For questions about these Terms, our services, or our SMS program, contact:

Practice Claim LLC

Phone: 737-332-2245

Website: https://practiceclaim.com/

Privacy Policy:
https://practiceclaim.com/privacy-policy/

SMS Support:
Reply HELP to any Practice Claim SMS message or contact us through the information above.

SMS Opt-Out:
Reply STOP to unsubscribe from SMS communications.